Privacy overview
Store Sessions is designed to help ecommerce teams understand shopper behavior without collecting sensitive checkout fields.
Data collection
Store Sessions records storefront behavior such as page views, clicks, scroll depth, device context, and replay events needed to diagnose shopper friction.
Sensitive fields
Payment details and sensitive form values should be masked or excluded from replay capture. Store owners are responsible for configuring capture rules for their storefront and checkout experience.
Contact
For privacy questions, contact the Store Sessions team through the sales form on the pricing page.